‎Avaya, Inc. Apps on the App Store

Important Note: This application introduces a new mandatory certificate validation requirement for all TLS secured connections. Servers accessed by this application must use certificates that are signed by a certificate authority that is trusted in the iOS operating system. If these conditions are not met, your application will fail to login.

If you are not certain that this certificate requirement is met, please consult your IT Administrator before installing this update.

Avaya Communicator for iPad empowers users with a powerful Unified Communications and Collaboration environment with instant access to individuals, teams and resources and offers integrated multiparty audio, video, presence, messaging, web conferencing and collaboration capabilities.

Key Features:
•Multiparty audio and video conferencing with moderator controls, roster of participants and active speaker indication
•Ad-hoc, Instant and Scheduled audio & video conferencing.
•Content sharing; share a document, portion of your screen or whiteboard
•Local and enterprise directory access
•Dial pad with standard telephone features including answer/make call, hang up, hold and retrieve from hold, mute/unmute
•Multiple call appearances with exclusive Avaya Flare¨ spotlight call selection
•Call history
•Drag and drop voice or email capability
•Enterprise instant messaging and Avaya Aura¨ Presence Services
•Modify or customize presence status (do not disturb, location status, create your own status, etc.)
Benefits:
• Stay connected to your enterprise and make better, faster decisions
•improve customer responsiveness and competitive advantage with expanded knowledge sharing
•Single, integrated client is accessible across platform interfaces and BYOD devices
Enable your iPad for mobile voice and video communications anywhere you have access to Wi-Fi or 3G network
•Use cellular or Wi-Fi data channels for cost-effective communications

General Requirements:
•iPad 2
•iOS 8 or later

Avaya Aura Configurations:
Avaya Communicator for iPad 2.0 can be deployed in two configurations —
1. VOIP/IM client requiring Avaya Aura R6.2 FP3 .
2. VOIP/IM, video & web conferencing client via Avaya Aura Conferencing 7.2.2 and Avaya Aura R6.2 FP3 or Scopia 8.3
Requires access to an Avaya Aura¨ Environment: Avaya Aura¨ Session Manager, Communication Manager, Presence Server, Session Manager and Avaya Aura¨ Conferencing. This application is only supported in Avaya environments where the client can access Avaya configuration services. Please request configuration parameters from your IT administrator.

Avaya Office Configuration:
•Avaya Communicator for iPad 2.0 is an evolution of Avaya Flare Experience and is supported with Avaya Office 8.1 FP1 and 9.0
•All features of Avaya Flare Experience 1.2 that are supported with Avaya Office 8.1 FP and 9.0 carry forward with this update
•All new incremental features added as part of this release ( section New User Features with R2.0 ) are not applicable for Avaya Office configurations

Recommendations:
Avaya recommends that only headphones or headsets that offer Acoustic Shock Protection be used with the Avaya Communicator application in conjunction with the iPad (Such as the Jabra Supreme or the Plantronics Voyager Pro)

Интеграция между Avaya Aura и мобильным телефоном через Push уведомления

С помощью этого приложения вы можете получать множество телефонных событий от вашей корпоративной АТС Avaya Aura. Поддерживаются события Unified Communications, события Call Center, события безопасности, мониторинг событий.
Вы можете получить Push-уведомление о потере звонков, звонках на голосовую почту, звонках из домофона, превышении порогов EWT и очередей в контакт-центре, недопустимых событиях, попытках взлома, злонамеренных звонках, отключении оборудования, событиях в больнице и так далее.
Универсальный интерфейс позволяет создавать собственные уведомления о многих других деловых, сетевых, охранных и телекоммуникационных событиях.
Вы можете получить это, даже когда вы вне сети компании. Приложение может быть удалено из памяти, но вы все равно получите ваши сообщения на ваш мобильный телефон .
Серверная сторона требует Avaya Aura Experience Portal 7.х. Все необходимые приложения бесплатно доступны на сайте поддержки.
Серверу нужен только исходящий доступ в интернет.