If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi Cellular) — Apple Support

Here’s how to connect your Mac or PC:

1. Update to the latest version of iTunes. 
2. With a USB cable, connect your Mac to the iPhone or iPad that provides Personal Hotspot. If prompted, trust the device.
3. Make sure that you can locate and view your iPhone or iPad in iTunes or the Finder. If your Mac doesn’t recognize your device, try a different USB cable. 
4. Go to System Preferences > Network, then select iPhone USB. If you don’t see it, click  and add it.
5. Click , choose Make Service Inactive, then click Apply.
6. Click , choose Make Service Active, then click Apply. If you already have a different network connection, your Personal Hotspot connection might not activate until you uncheck “Disable unless needed” and click Apply.

Pair your devices

Connect to personal hotspot with bluetooth

Connect your mac to personal hotspot with usb

On the device that provides Personal Hotspot, go to Settings > Personal Hotspot, then follow these steps:

1. Make sure that Allow Others to Join is on. 
2. Remember the device’s Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
3. If you’re using an iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max, turn on Maximize Compatibility. Then try connecting your devices again to your Personal Hotspot.
4. Stay on this screen until you connect your other device to the Wi-Fi network. 

On the device that needs to connect to Personal Hotspot, follow these steps:

1. Turn Wi-Fi off and back on.
2. Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and  might appear next to it.
3. If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi password.

If you created a new Apple ID on the web and see a message that you need to sign in to iTunes, follow the steps below for your device: 

1. On the device that provides Personal Hotspot, go to Settings > Personal Hotspot and make sure Allow Others to Join is on.
2. Go to Settings > Bluetooth and make sure that Bluetooth is on.
3. Keep this screen open, then follow the steps for the device that needs to connect:
   • On your iPad or iPod touch, tap Settings > Bluetooth and make sure Bluetooth is on. Tap the device that provides Personal Hotspot, confirm the code that appears, then tap Pair on both devices.
   • On your Mac, choose Apple () menu > System Preferences, then click Bluetooth and make sure Bluetooth is on. Select the device providing Personal Hotspot, click Connect, then follow the onscreen instructions.
   • On your Windows PC, click the Bluetooth icon in the Notification area and make sure Bluetooth is on. Choose Add a Bluetooth Device, then follow the onscreen instructions.