- Check accessory’s certification
- Inspect and clean your apple accessory
- Repair ios/ipados to fix this accessory may not be supported won’t dismiss
- Restart the device
- This accessory is not supported by this device, fix — macreports
- Unplug and plug back the lightning cable
- Update the ios system
- Use the airplane mode
Check accessory’s certification
If you see Accessory may not be supported alert, probably you’re not using an Apple-certified or not MFi-Certified charging cable. MFi-Certified is an electronic accessory designed to connect specifically to iPhone, iPad, or iPod, which means Made for iPhone/iPad/iPod. It has been certified by the developer to meet Apple performance standards.
So, if your device is overheating or not supported at all, check your electronic accessory with MFi logos as the below picture shows, and try to use the original accessory (charging cable or charger) for your iPhone iPad. You can request support from App Store if MFi-Certified charging cable is not working.
Inspect and clean your apple accessory
If you make sure that the accessory is a certified one but still get the alert, then check the lightning connector end. Make sure there is no discoloration or fraying, or it’s not dirty.
You can change another charging cable or clean out the pocket lint or debris from the charging port. Then insert it into your iPhone or iPad and check if the “This Accessory May Not Be Supported” doesn’t appear again.
Repair ios/ipados to fix this accessory may not be supported won’t dismiss
Some people report that the “accessory may not be supported” still replace even using cables and chargers. If all those tricks related with hardware didn’t work, it could be that something goes wrong with the iOS/iPadOS after update. If so, you can repair the operating system using Tenorshare ReiBoot.
ReiBoot aims to fix all issues related with iOS/iPadOS/tvOS software such as freeze, crash, or errors.
Restart the device
If you’re using iPhone X and later: Press and hold either the volume button and the side button until the power off slider appears. Drag the slider to turn off. Then press and hold the side button to turn on.
If you’re using iPhone SE/8 and earlier: Press and hold the side/top button until the power off slider appears. Drag the slider to turn off. Then press and hold the side/top button to turn on.
This accessory is not supported by this device, fix — macreports
If you get a “this accessory is not supported by this device” while trying to use your iPhone or iPad, try these fixes.
Your accessory may cause this error message because something went wrong when you tried to plug in and use this accessory. Likewise, you may get also “this accessory may not be supported”. Several accessories, e.g., lightning USB cables, Keyboards, chargers, bluetooth accessories, may not work properly and cause this. For example, iPad Pro Keyboard may produce this error. There can be several reasons for this error message:
- Your iOS device is not up to date
- The accessory you are trying to use is not MFI (Made for iPhone/iPod/iPad/Apple Watch) certified thus is not supported. You should only use accessories that are made by Apple or MFI certified.
- Your accessory is broken or dirty
This error message may cause your device to freeze and become unresponsive. It is highly likely that you are getting this error because your accessory is not Apple MFI certified. Non-certified, knock-off cables and accessories will cause this. There are probably thousands of accessories for iOS devices. And some of them may not be compatible with your iPhone or iPad.
You should not use this accessories because not only they will not work properly but also they may also damage your iOS device. You can easily check if your accessory is certified by searching on Apple’s website. Also look for MFI logos (sayin Made For label, like Made for iPhone, or Made for iPad etc) when shopping, as you can see below:
If you are sure that your accessory is made by Apple or MFI certified, then try the following fixes:
1–Update your iPhone or iPad to the latest version of iOS. You can do so wirelessly or via iTunes. You can see your device correct iOS version by going to Settings > General > About.
2-Clean your accessory. For instance, if this see this message when you want to change your device, it is possible that your lighting cable may be dirty. Or your cable may be failing because of corrosion. Try to clean it. You may have to replace your cable. You may also want to contact Apple or its manufacturer, especially if your accessory is still under warranty.
Furthermore, check the Lightning port for debris. You may want to try gently shaking the phone to get rid of it. You may also want to use a small, soft unused toothbrush to clean it. Lastly, you may want to use a can of compressed air . If you could not find a can of compressed air, you may just blow or small vacuum to remove dirt.
3-Unplug and plug your accessory. Try this a few times.
4-Unplug your accessory (turn it off if possible) and restart your iOS device and then reconnect again. You may turn off your iOS device by going to Settings > General > Shut Down. And then restart your device.
5-Inspect your accessory. Do you see any physical damage? If your accessory is damaged, you may want to replace it.
If you are still having this issue, you may want to reserve a Genius Bar appointment for inspection. You may also want to contact your accessories’s manufacturer.
Unplug and plug back the lightning cable
Firstly, when you get the messages like “This Accessory may not be supported” or “The device is not connected”, try to connect it again simply.
Plug your charger in, when you get the error message, hold your finger on the dismiss button and pull your charger out. While still applying pressure to the screen, plug your charger back in and it should work. Try disconnecting and reconnecting the accessory.
Update the ios system
Usually, the latest iOS versions will fix minor bugs for your device. If the charging issue is caused by software, then update your iPhone to the latest iOS version can solve the issue.
- Go to Settings and click General > Tap Software Update and check for updates. If it shows the newest version, connect the WiFi network, then Download and Install the update.
And you can open Automatic Updates by enabling download and install iOS updates over WiFi. You will receive a notification before updates are installed.
Further Reading: Unable to Check for iOS 14 Update? How to Fix >
Use the airplane mode
- Connect your iPhone to the charging cable.
- When the error message appears, dismiss or ignore it.
- Turn on the Airplane mode on your device.
- Turn off your iPhone and wait for 1 minute and turn it on again.
If none of the above work and your iPhone keeps saying this accessory may not be supported, try contacting Apple.
