How to recover data from an iPhone or iPad backup

How to recover data from an iPhone or iPad backup Без рубрики

Changing the itunes backup folder location?

If you’d like to change the folder that iTunes backups up to by default, we have a handy guide in our support centre.

Copy files from icloud drive to your mac

  1. Click iCloud Drive in the sidebar of any Finder window. 
  2. Press and hold the Option key and drag the file to a new location.

Copy photos and videos from shared albums on your mac

Follow these steps to manually import photos and videos in shared albums to your Photos library: 

  1. Open Photos and select Shared Albums.
  2. Double-click a shared album.
  3. Control click (or right-click) a photo and choose Import.

After you import your photos, you might want to back up your library. You can store them as a separate library on your computer or on a different drive.

Frequently asked questions

Where are iTunes backups stored?

The default iTunes backup location depends on whether you’re using a PC or Mac. iTunes backups can be found in the following directories:

There are a few special cases. For instance, the Windows Store version of iTunes uses a different location, and so does iTunes on Windows XP. We maintain the latest default iTunes backup locations here, and have instructions on how to change the default iTunes backup folder.

When I look in my iTunes backup folder I just see random files, which is which? What are those files in my iTunes backup folder?

iTunes backup folders contain files named according to hex-encoded SHA-1 hashes. Their filenames can differ based on the type of data and the version of iOS that created the backup.

We maintain an up-to-the-minute summary of these iTunes backup files here but have included a short summary below for recent versions of iOS:

ContentsReal filenameBackup filename
Call historycall_history.db2b2b0084a1bc3a5ac8c27afdf14afb42c61a19ca

iTunes won’t restore my iPhone backup

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If iTunes won’t restore your iPhone backup, it probably means its corrupt.

We publish a list of steps for diagnosing problems restoring iTunes backups. If that doesn’t resolve the problem, see the next question.

Can I recover a corrupt iTunes backup?

Yes. We’ve got a comprehensive guide on how to repair corrupt backups and recover your data. If you’re still stuck, reach out to our support team as we can probably help further. 🚑 There’s a lot of fiddly stuff we can help you with.

My iPhone won’t turn on and all my data is lost, how can I recover iOS data?

If you have an iTunes backup or use iCloud, you’ll be able to get data back using either this guide or our guide for iCloud. Worst case, email us and we’ll help you.

How can I recover lost files after a failed iOS update

One of the most common causes for iPhone data loss is a failed iOS update. The steps in the first part of this guide will take you through pulling files from your iTunes backup.

Depending on where the process went wrong, you may need to restore your phone from a backup before starting the update process again. Good luck — and don’t forget to reach out to our support team if you get stuck.

What is in an iTunes backup?

Do you ever wonder what iTunes backs up from your iPhone when you connect your phone to your computer? It would be nice to know whether it is safely backing up your important contacts, notes, photos, calendar, texts, and so on, wouldn’t it?

We’ve got a concise summary of just what is and isn’t in an iTunes backup that we maintain in our knowledge-base. Check it out!

How can I speed up a slow iTunes backup process?

How can i recover text messages, notes or contacts which were deleted before a backup?

iPhone Backup Extractor extracts data from iPhone backups, from iCloud backups, and from other iCloud data. As such, so long as the last backup was taken before the data was deleted, it will recover your information automatically. However, if the data was deleted before your backup was taken, all is not lost.

iOS devices don’t regularly purge deleted data from their database files, so it is often possible to recover deleted data, even from before a backup was taken. This works particularly well for iMessage, SMS, WhatsApp, note and contact data. (By extracting the SQLite databases from your backup in Expert mode, and opening them in Notepad, you should see fragments of any data that has been deleted.)

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How does recovery of deleted ios data work?

Reincubate iPhone Backup Extractor has a sophisticated version of this technology integrated with it, saving the need for any forensic recovery process. Our implementation outperforms all of the dedicated SQLite recovery tools we’ve benchmarked it against.

In addition to this, there are other techniques that we use in the application, and that our support team are able to assist with. One of those involves examining iCloud backup snapshots, which can prove fruitful for recovery of iOS data, and iPhone Backup Extractor can fetch those snapshots for you.

If you’d like to see some data on just how effective iPhone Backup Extractor’s undeletion capabilities are, check out our benchmark against the leading forensics tools. Hint: we thrash them.

You can recover deleted data with iPhone Backup Extractor in two simple steps:

  1. Ensure that the UtilitiesShow deleted data option is enabled.

  2. Proceed as normal. Deleted data will be included in all exports and previews.

Successful recovery of deleted data with iPhone Backup Extractor
Successful recovery of deleted data with iPhone Backup Extractor

How to recover missing or deleted data from an itunes backup

You might be surprised, but it’s possible to recover deleted files and data from iTunes backups. There are two techniques for this. The first is obvious: if the backup was taken prior to the data being deleted, you can simply extract the data you need using the steps we laid out above in viewing an iTunes backup.

The second technique is really cool, and lets iPhone Backup Extractor recover data that was deleted before the backup was taken.

How to restore an itunes backup

Restoring an iTunes backup to your iPhone or iPad is easy. (If you want to restore an iCloud backup using iTunes, our guide describes how to download and convert iCloud backups to iTunes.)

  1. Start iTunes and connect your iPhone or iPad to your computer using a USB cable.

  2. Go to FileDevicesRestore from backup in iTunes’ menu. If you have multiple backups, choose the backup you want to retrieve from the drop-down menu, and click «Restore». You can also click on the device icon, which will open a summary window where you can click «Restore Backup».

    Restoring an iTunes backup
    Restoring an iTunes backup

  3. Wait until the data is transferred to your device. Be careful not to unplug the USB cable too early, as it will interrupt the process and could corrupt data on your device.

How to see what’s in your iphone backup

Let’s say you have an iTunes backup and rather than restoring it to an iPhone or iPad, you want to view what is in it, and extract its files to your computer. The best way to do this is with iPhone Backup Extractor, which extracts these files (even deleted ones!) in a regular, accessible format.

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Browsing an iTunes backup is easy with a few clicks using the free edition of iPhone Backup Extractor:

If you can’t back up to icloud

Learn what to do if you need help backing up your iPhone, iPad, or iPod touch with iCloud Backup.

Iphone or ipad

To delete a message or attachment, follow these steps:

  1. In a message conversation, touch and hold the message bubble or attachment that you want to delete.
  2. Tap More.
  3. Tap Delete trash icon, then tap Delete Message. If you want to delete all messages in the thread tap Delete All, in the upper-left corner. Then tap Delete Conversation.

To delete multiple attachments from a contact or conversation, follow these steps:

  1. In a message conversation, tap the contact’s name at the top of the screen.
  2. Tap Info How to recover data from an iPhone or iPad backup.
  3. Select See All Photos
  4. Tap Select, tap the images you’d like to delete.
  5. Tap Delete, then tap Delete Attachment to confirm. 

To delete an entire conversation, follow these steps:

  1. Swipe left over the conversation that you want to delete.
  2. Tap Delete.
  3. Tap Delete again to confirm. 


Export a copy of your Reminders on your Mac running macOS Mojave or earlier:

  1. Open Reminders.
  2. Go to the reminder list that you want to export.
  3. Choose File > Export.
  4. Enter a name, choose a location, and then click Export.

Where is the itunes backup folder on macos / os x?

iTunes backups are stored in ~/Library/Application Support/MobileSync on macOS.

Where is the itunes backup folder on windows?

iTunes backups are stored in %APPDATA%Apple ComputerMobileSync on Windows.

Резервное копирование данных на устройстве

iTunes автоматически сохраняет резервную копию информации на устройстве при его подключении к компьютеру. Кроме того, Вы в любое время можете вручную выполнить резервное копирование устройства. Если Вы пользуетесь iOS 3.0 или новее, iTunes может также шифровать резервные копии для защиты Ваших данных.

  1. Подключите устройство к компьютеру, с которым Вы обычно его синхронизируете.

    Для подключения устройства можно использовать кабель USB или USB-C, а также подключение к сети Wi-Fi. Для включения синхронизации по сети Wi-Fi см. Синхронизация контента iTunes на ПК с другими устройствами по сети Wi-Fi.

  2. В приложении iTunes How to recover data from an iPhone or iPad backup на ПК нажмите кнопку устройства в левой верхней части окна iTunes.

    Выбрана кнопка устройства возле верхней части окна iTunes.
  3. Нажмите «Обзор».

    Окно устройства с выбранным пунктом «Обзор» в боковом меню слева.
  4. Нажмите «Создать копию сейчас» (в разделе «Резервные копии»).

    Чтобы зашифровать резервные копии, выберите «Зашифровать резервную копию [устройство]», введите пароль, затем нажмите «Задать пароль».

Чтобы просмотреть резервные копии, сохраненные на компьютере, выберите пункт меню «Правка» > «Настройки», затем нажмите «Устройства». Зашифрованные резервные копии отмечены значком замка в списке резервных копий.

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