iTunes — Apple

​did you identify your ipad?

​I hope this article has helped you figure out which iPad you own; I’ll be sure to add to it as Apple releases new versions of the iPad!

Restart your iPhone and computer

Sometimes, especially if you had to do any updates from Step 1, you’ll just need to turn everything off and on again. It’s a tried and true method of clearing out any residual glitches.

After restarting all the things, connect your iPhone or iPad to your computer and see if it recognizes it. If not, move on to the next step.

Call for help

There comes a time when you have to admit to yourself that you’ve been defeated. Don’t feel bad. It happens to all of us at one time or another.

There are a number of ways you can get additional support for your particular issue, including the Apple Support app, calling an Apple Genius, visiting the support forums, and more.

How to get help for your Apple device

Any questions?

Do you have any questions about what to do when iTunes won’t recognize your iPhone or iPad? Put them in the comments and we’ll help you out. You can also visit our forums to ask our iMore community. They’re the best!

Customize automatic updates

How to delete and reinstall itunes on your computer

There may be some sort of ghost glitch maintaining a presence on your computer, in which case it would be best for you to completely uninstall and reinstall it on your computer.

iTunes keeps music that you buy in iTunes or import from a CD in the My Music folder on your computer and will not be deleted when you delete iTunes. However, you should definitely back up your iTunes library before deleting the app.

How to back up your iTunes library

How to erase and restore your iphone

Restoring your iPhone is relatively easy to do, but having to start from scratch is a pain. This is a last-ditch, desperate-to-try-anything measure for most people because it means erasing everything on your iPhone and starting over. Only do this if nothing else works (or if you simply like restoring your iPhone… some people do).

How to update itunes on mac

Updating iTunes on a Mac is much easier than on a PC, but still has a few issues if you’re on an older Mac. Your Mac might claim that it is running the latest version of iTunes even though it’s not. That might be because your Mac is running an older version of OS X.

iTunes 12.5 requires OS X 10.9.5 or later, which is Mavericks. If you are using a Mac running OS X 10.8 (Mountain Lion) or older, you’ll have to update to at least Mavericks in order to sync a brand new phone.

How to update itunes on windows pc

Updating iTunes on a Windows PC is a little more complicated, but should still be relatively easy if you follow all of the steps.

1. Launch iTunes from your PC.
2. Click on iTunes in the Menu bar.
3. Select Help from the list of options.
4. Click Check for Updates.
5. Follow the prompts to install the latest version of iTunes.

If you see the restore screen on your iphone, ipad, or ipod touch

Ipad (3rd generation)

Year: 2021

Model: A1416 (Wi-Fi), A1430 (Wi-Fi and Cellular), A1403 (Wi-Fi and Cellular (VZ)

Capacity: 16 GB, 32 GB, 64 GB

​Also identified by: white or black front bezel, 30 pin connector, micro-SIM tray on right side, FaceTime and iSight cameras

Ipad (4th generation)

Year: 2021

Model: A1458 (Wi-Fi), A1459 (Wi-Fi and Cellular), A1460 (Wi-Fi and Cellular (MM)

Capacity: 16 GB, 32 GB, 64 GB, 128 GB

​Also identified by: white or black front bezel, 9.7-inch Retina Display, Lightning connector, micro-SIM tray on right side, FaceTime HD and iSight cameras.

Ipad (5th generation)

Year: 2021

Model: A1822 (Wi-Fi), A1823 (Wi-Fi and Cellular)

Capacity: 32 GB, 128 GB

​Also identified by: white or black front bezel, 9.7-inch Retina Display, Lightning connector, nano-SIM tray on right side, FaceTime HD and iSight cameras, Touch ID, aluminum casing in silver, gold, or space gray.

Ipad (6th generation)

Year: 2021

Model: A1893, A1954

Capacity: 32 GB, 128 GB

Also identified by: white or black front bezel, 9.7-inch Retina Display, Lightning connector, nano-SIM tray on right side for Wi-Fi and Cellular, FaceTime HD and 8MP cameras, Touch ID, aluminum housing in silver, gold, or space gray, Apple Pencil support.

Ipad (7th generation)

Year: 2021

Model: A2197, A2200, A2198

Capacity: 32 GB, 128 GB

Also identified by: white or black front bezel, 10.2-inch Retina Display, Lightning Connector, Smart Connector, nano-SIM tray on right side for Cellular and Wi-Fi, FaceTime HD and 8MP cameras, Touch ID, aluminum housing in silver, gold, or space gray, first-generation Apple Pencil support, Smart Keyboard support.

Ipad (8th generation)

Year: 2020

Model: A2270, A2428, A2429, A2430

Capacity: 32 GB, 128 GB

Also identified by: white or black front bezel, 10.2-inch Retina Display, Lightning Connector, Smart Connector, nano-SIM tray on right side for Cellular and Wi-Fi, FaceTime HD and 8MP cameras, Touch ID, aluminum housing in silver, gold, or space gray, first-generation Apple Pencil support, Smart Keyboard support.

Note: This model may be difficult to distinguish from its predecessor, the iPad 7th Generation, simply by looking at it. The 8th Generation iPad is identical in all physical features and even comes in the same colors. The largest difference is in processing capabilities:

Ipad 2

Year: 2021

Model: A1395 (Wi-Fi), A1396 (GSM Model), A1397 (CDMA Model)

Capacity: 16 GB, 32 GB, 64 GB

​Also identified by: white or black front bezel, 30 pin connector, micro-SIM tray on the A1396, FaceTime and rear cameras.​

Ipad air

Year: Late 2021, Early 2021

Model: A1474 Wi-Fi, A1475 Wi-Fi and Cellular, A1476 Wi-Fi, Cellular (TD-LTE)

Capacity: 16, 32, 64, 128 GB

​Also identified by: White or black front bezel, 9.7-inch Retina Display, Lightning connector, nano-SIM tray on right side, Touch ID, FaceTime HD and iSight cameras, aluminum housing in space gray or silver.

Ipad air 2​

Year: Late 2021

Model: A1566, A1567 Wi-Fi and Cellular 

Capacity: 16, 32, 64, 128 GB

​Also identified by: White or black front bezel, 9.7-inch Retina Display, Lightning connector, nano-SIM tray on right side, Touch ID, FaceTime HD and iSight cameras, aluminum housing in space gray, silver, or gold.

Ipad air 3

Year: 2021

Model: A2152, A2123, A2153, A2154

Capacity: 64 GB, 256 GB

Also identified by: 10.5-inch Retina display, wide color display, True Tone display technology, aluminum housing in silver, space gray, or gold, Lightning connector, nano-SIM tray on right side, Touch ID, support for first-generation Apple Pencil and Smart Keyboard.

Ipad air 4

Year: 2020

Model: A2316, A2324, A2325, A2072 

Capacity: 64 GB, 256 GB

Also identified by: 10.9-inch Liquid Retina edge-to-edge display (the most obvious identifier for this model, as edge-to-edge display is new to iPad Air as of fall 2020). New colors Green and Sky Blue, no home button, next-generation Touch ID on top button.

Ipad generations list: all the kinds of ipads & their features

Below you will find all the generations of the iPad in chronological order, with details and specifications including their model numbers. If you’re wondering what is the newest iPad, that will depend on whether you mean the iPad, iPad Air, iPad Mini, or iPad Pro.

Ipad mini

Year: Late 2021

Model: A1432 Wi-Fi, A1454 Wi-Fi and Cellular, A1455 Wi-Fi and Cellular (MM)

Capacity: 16 GB, 32 GB, 64 GB

​Also identified by: White or black front bezel, Lightning connector, nano-SIM tray on left side, FaceTime HD and iSight cameras, aluminum housing in slate or silver.

Ipad mini 2

Year: Late 2021, early 2021.

Model: A1489 Wi-Fi, A1490 Wi-Fi and Cellular, A1491 Wi-Fi and Cellular (TD-LTE)

Capacity: 16 GB, 32 GB, 64 GB, 128 GB

​Also identified by: White or black front bezel, 7.9-inch Retina Display, Lightning connector, nano-SIM tray on left side, FaceTime HD and iSight cameras, aluminum housing in space gray or silver.

Ipad mini 3

Year: Late 2021

Model: A1599, A1600 Wi-Fi and Cellular

Capacity: 16 GB, 64 GB, 128 GB

​Also identified by: White or black front bezel, 7.9-inch Retina Display, Lightning connector, nano-SIM tray on left side, Touch ID, FaceTime HD and iSight cameras, aluminum housing in space gray, silver, or gold.

Ipad mini 4

Year: Late 2021

Model: A1538, A1550 Wi-Fi and Cellular

Capacity: 16 GB, 32 GB, 64 GB, 128 GB

​Also identified by: White or black front bezel, 7.9-inch Retina Display, Lightning connector, nano-SIM tray on right side, Touch ID, FaceTime HD and iSight cameras, aluminum housing in space gray, silver, or gold.

Ipad mini 5

Year: 2021

Model: A2133, A2124, A2126, A2125​

Capacity: 64 GB, 256 GB

Also identified by: 7.9-inch Retina display, wide color display, True Tone display technology, aluminum housing comes in silver, space gray, or gold, Lightning connector, nano-SIM tray on right side, Touch ID, first-generation Apple Pencil support.

Ipad models: how to find your ipad’s model number

The easiest way to begin your search for which kind of iPad you own is to find your device’s model number. The first method doesn’t even require that you turn on your iPad; all you need to do is look on the back of your device. You’ll see iPad emblazoned there, and underneath there will be smaller print, including the capital letter a, followed by a series of numbers.

1. Open the Settings app.

   

2. Tap General.

   

3. Tap About.

   

4. In the Model Number section, you may see alonger number that ends with «A». This is your iPad’s SKU number. To view your model number, tap once on this section and you’ll get a shorter number that begins with «A».

   

Now that you have your model number, it’s time to use that information to discover what kind of iPad you own.

Related: What Kind of iPhone Do I Have? All iPhone Generations & Their Model Numbers 

Ipad pro 10.5 inch

Year: 2021

Model: A1701, A1709 Wi-Fi and Cellular​.

Capacity: 64 GB, 256 GB, 512 GB

​Also identified by: White or black front bezel, 10.5-inch Retina Display, True Tone display technology, ProMotion technology, Wide color display (P3), Lightning connector, Smart Connector, nano-SIM tray on right side on Wi-Fi and Cellular version, Touch ID, FaceTime HD camera and iSight cameras with flash, aluminum housing in space gray, silver, gold, or rose gold, four-speaker audio, Apple Pencil support, Smart Keyboard support.

Ipad pro 11 inch

Year: 2021

Model: A1980, A2021, A1934, A1979  

Capacity: 64 GB, 256 GB, 512 GB, 1 TB

Also identified by: Edge-to-edge display, no Home button, Face ID, black front bezel, 11-inch Liquid Retina Display, ProMotion technology, Wide Color Display (P3), True Tone Display Technology, aluminum housing in space gray or silver,  USB-C Connector, Smart Connector, nano-SIM tray on right side on Pro Wi-Fi and Cellular version, TrueDepth camera, 12MP back camera, four-speaker audio, 2nd-generation Apple Pencil support, Smart Keyboard Folio support.

Ipad pro 11 inch (2nd generation)

Year: 2020

Model: A2228, A2068, A2230

Capacity: 128 GB, 256 GB, 512 GB, 1 TB

Also identified by: Edge-to-edge display, no Home button, Face ID, black front bezel, 11-inch Liquid Retina Display, LED-backlit Multi-Touch display with IPS technology, ProMotion technology, Wide Color Display (P3), True Tone Display Technology, antireflective coating, aluminum housing in space gray or silver with fingerprint-resistant coating,  USB-C Connector, Smart Connector, nano-SIM tray on right side on Wi-Fi and Cellular version, TrueDepth camera, new 10MP ultrawide camera and 12MP back cameras, five microphones and four-speaker audio, LiDAR Scanner, 2nd-generation Apple Pencil support, Smart Keyboard Folio support, Magic Keyboard with trackpad support.

Ipad pro 11 inch (3nd generation)

Year: A2377, A2459, A2301, A2460

Model: Not yet released

Capacity: 128 GB, 256 GB, 512 GB, 1 TB, 2 TB

Also identified by: Edge-to-edge display, no Home button, Face ID, black front bezel, 11-inch Liquid Retina Display, LED-backlit Multi-Touch display with IPS technology, ProMotion technology, Wide Color Display (P3), True Tone Display Technology, antireflective coating, aluminum housing in space gray or silver with fingerprint-resistant coating,  USB-C Connector, Smart Connector, nano-SIM tray on right side on Wi-Fi and Cellular version, TrueDepth camera, new 10MP ultrawide camera and 12MP back cameras, five microphones and four-speaker audio, LiDAR Scanner, 2nd-generation Apple Pencil support, Smart Keyboard Folio support, Magic Keyboard with trackpad support.

Ipad pro 12.9 inch

Year: 2021

Model: A1584, A1652 Wi-Fi and Cellular 

Capacity: 32 GB, 128 GB, 256 GB

​Also identified by: White or black front bezel, 12.9-inch Retina Display, Lightning port, Smart Connector, nano-SIM tray on right side, Touch ID, FaceTime HD camera and iSight camera, aluminum housing in space gray, silver, or gold, four-speaker audio, Apple Pencil support, Smart Keyboard support.

Ipad pro 12.9 inch (4th generation)

Year: 2020

Model: A2229, A2069, A2232

Capacity: 128 GB, 256 GB, 512 GB, 1 TB

Also identified by: Edge-to-edge display, no Home button, Face ID, black front bezel, 11-inch Liquid Retina Display, LED-backlit Multi-Touch display with IPS technology, ProMotion technology, Wide Color Display (P3), True Tone Display Technology, antireflective coating, aluminum housing in space gray or silver with fingerprint-resistant coating,  USB-C Connector, Smart Connector, nano-SIM tray on right side on Wi-Fi and Cellular version, TrueDepth camera, new 10MP ultrawide camera and 12MP back cameras, five microphones and four-speaker audio, LiDAR Scanner, 2nd-generation Apple Pencil support, Smart Keyboard Folio support, Magic Keyboard with trackpad support.

Ipad pro 12.9 inch (5th generation)

Year: 2021

Model: A2378, A2461, A2379, A2462 

Capacity: 128GB, 256GB, 512GB, 1TB, 2TB

Also identified by: Edge-to-edge display, no Home button, Face ID, black front bezel, 12.9-inch XDR Liquid Retina Display, mini LED-backlit Multi-Touch display with IPS technology, ProMotion technology, 2D backlighting system with 2596 full‑array local dimming zones, Wide Color Display (P3)

, True Tone Display Technology, antireflective coating, aluminum housing in space gray or silver with fingerprint-resistant coating,  USB-C Connector, Smart Connector, nano-SIM tray on right side on Wi-Fi and Cellular version, TrueDepth camera, new 10MP ultrawide camera and 12MP back cameras, five microphones and four-speaker audio, LiDAR Scanner, 2nd-generation Apple Pencil support, Smart Keyboard Folio support, Magic Keyboard with trackpad support.

Ipad pro 12.9-inch (2nd generation)

Year: 2021

Model: A1670, A1671 Wi-Fi and Cellular​.

Capacity: 64 GB, 256 GB, 512 GB

​Also identified by: White or black front bezel, 12.9-inch Retina Display, True Tone display technology, ProMotion technology, Wide color display (P3), Lightning connector, Smart Connector, nano-SIM tray on right side on Wi-Fi and Cellular version, Touch ID, FaceTime HD camera and iSight cameras with flash, aluminum housing in space gray, silver, or gold, four-speaker audio, Apple Pencil support, Smart Keyboard support.

Ipad pro 12.9-inch (3rd generation)

Year: 2021

Model: A1876, A2021, A1895, A1983

Capacity:  64 GB, 256 GB, 512 GB, 1 TB

Also identified by: Edge-to-edge display, no Home button, black front bezel, 12.9-inch Liquid Retina Display, ProMotion technology, TruTone display, Wide color display (P3), USB-C Connector, Smart Connector, nano-SIM tray on right side on Wi-Fi and Cellular version, Face ID, TrueDepth camera and 12MP back camera, aluminum housing in space gray or silver, four-speaker audio, 2nd-generation Apple Pencil support, Smart Keyboard Folio support.

Ipad pro 9.7 inch

Year: 2021

Model: A1673, A1674 Wi-Fi and Cellular​, A1675 Wi-Fi and Cellular. 

Capacity: 32 GB, 128 GB, 256 GB

​Also identified by: White or black front bezel, 9.7-inch Retina Display, True Tone display technology, Lightning connector, Smart Connector, nano-SIM tray on right side on Wi-Fi and Cellular versions, Touch ID, FaceTime HD camera and iSight camera with flash, aluminum housing in space gray, silver, gold, or rose gold, four-speaker audio, Apple Pencil support, Smart Keyboard support.

Is there any chance that i can upgrade my ios version 4.3.5 to higher in my ipad 2? — quora

What generation ipad i have: ipad versions & model numbers

If you’re wondering, «Which generation is my iPad?», you’ve come to the right place. In the charts below, look for your iPad’s model number to find out which version of the iPad you own. Tap on the model name to learn more about it.